bd89 Privacy Policy

This privacy policy applies to the bd89 platform and all its services. By using our website or creating an account, you are considered to have accepted the terms of this policy. bd89 gives the highest priority to protecting users' personal information. The matters described in this document serve as a supplement to our Terms and Conditions.

We manage your information in compliance with applicable data protection laws. If any changes are made to this policy, the update date will be changed, and you will be notified separately for important changes.

Collecting certain information is necessary during the process of creating an account and using services on bd89. This information can be divided into two main categories:

1.1 Information You Provide Directly

• Full name, date of birth, and national identity card details (for age verification)
• Email address and mobile number
• Username and password
• Financial information such as bKash, Nagad, Rocket, or Upay account numbers (only for processing transactions)
• Information you share in the support chat

1.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time spent active on the platform and browsing patterns
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity data

bd89 uses collected information only to improve service quality and meet legal obligations. The specific reasons for using the information are listed below:

1. Account Management: Completing registration, verifying identity, and ensuring secure login.
2. Financial Transactions: Properly processing deposit and withdrawal requests.
3. Customer Support: Providing assistance via 24/7 live chat and email.
4. Fraud Prevention: Detecting suspicious activity to keep accounts secure.
5. Age Verification: Preventing those under 21 from using the platform.
6. Legal Compliance: Meeting applicable legal obligations.
7. Service Improvement: Analysing user experience to improve the platform.
8. Relevant Communications: Sending information about bonuses, promotions, and important updates (with your consent).

bd89 does not sell or rent your personal information to third parties. However, in limited cases, information may be shared with trusted partners for operating the service:

3.1 Authorised Third Parties

• Payment Processors: To complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
• Technology Service Providers: For server hosting, data analysis, and security services.
• Fraud Detection Agencies: To ensure account security.

3.2 Disclosure of Information for Legal Requirements

Information may be disclosed when required by a court order, a legitimate request from a government authority, or to fulfil legal obligations. In such cases, only the minimum necessary information is provided.

Before sharing any information with third parties, it is confirmed that they comply with their own privacy policies.

bd89 applies industry-standard technical and administrative measures to protect your information:

4.1 Technical Security Measures

• Data transfers are secured through SSL encryption.
• Passwords are stored using strong hashing algorithms.
• Firewalls and security monitoring are in place to prevent unauthorised access to servers.
• Sensitive financial information is encrypted immediately after processing.

4.2 Data Retention Period

Information is retained for the entire duration that the account remains active. Even after an account is closed, certain information may need to be kept for a specified period in accordance with legal obligations. Once the required period has ended, data is securely deleted or anonymised.

bd89 uses cookies on its website to maintain platform functionality and improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login status, security verification, and transaction processing.
• Functional Cookies: Remember your language preference, theme settings, and other preferences.
• Analytics Cookies: Collect statistics to understand which pages are used most.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause some core platform features to not work properly.

You have certain fundamental rights regarding your relationship with bd89 that we respect:

• Right to Access Information: If you wish to know, we are obligated to inform you of what information we hold about you.
• Right to Correction: If there is any error in your information, you may request a correction.
• Right to Deletion: Beyond legal obligations, you may request that your information be deleted.
• Opt Out of Marketing Communications: If you do not wish to receive promotional emails or messages, you may opt out at any time.
• Data Portability: You have the right to request a copy of your information in a specific format.

To exercise these rights, contact our support team. We will respond within a reasonable time after completing verification. For more information on responsible behaviour, you may read our Responsible Gaming page.

bd89 is only for individuals aged 21 or above. We do not knowingly collect any personal information from minors.

Age is verified during the registration process. If we become aware that a minor's information has been collected, that information will be deleted immediately and the associated account will be closed.

Operating bd89's services may in some cases require data to be processed on servers located in multiple countries. Regardless of where data is transferred, the same standard of protection is maintained and all terms of this privacy policy remain applicable.

Contractual safeguards are ensured for international transfers, so that the privacy of your information is not compromised under any circumstances.

If a data breach occurs, bd89 addresses it promptly and in an orderly manner:

1. As soon as the incident is identified, the technical team takes immediate action.
2. Affected users are notified as quickly as possible.
3. Systems are improved to prevent recurrence of the same incident in the future.
4. Relevant authorities are notified where required.

If you notice any unusual activity on your account, notify our support team immediately.

This privacy policy may be updated from time to time due to changes in services, adoption of new technologies, or legal changes. The revised policy will take effect from the date it is published.

For important changes, you will be notified at your registered email. The latest policy will always be available on this page. For full details of our service terms, you can find more information on our About Us page.